Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information with transparency and care.
Our Commitment to Your Privacy
At BrandRoute Marketing Agency, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our marketing services.
We believe in transparency and want you to understand exactly how your data is handled. This policy applies to all users of our website, services, and digital platforms. By using our services, you consent to the data practices described in this policy.
We regularly review and update our privacy practices to ensure they comply with applicable laws and best practices. Last updated: December 2024.
Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Company name, job title, and industry information
- Communication preferences and marketing consent
- Feedback, inquiries, and customer service interactions
- Survey responses and testimonial information
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address, browser type, and device information
- Pages visited, time spent on pages, and click-through rates
- Referring website URLs and exit pages
- Geographic location data (country/region level)
- Operating system and screen resolution
Data Minimization Principle
We only collect information that is necessary for providing our services and improving your experience. We do not collect unnecessary personal data.
How We Use Your Information
Service Provision
To deliver our marketing services, respond to inquiries, and provide customer support.
Analytics & Improvement
To analyze website usage, improve our services, and enhance user experience.
Communication
To send marketing communications, newsletters, and service updates with your consent.
Legal Compliance
To comply with legal obligations, protect our rights, and prevent fraud.
Personalization
To customize content and services based on your preferences and interests.
Partnerships
To collaborate with trusted partners who help us deliver better services.
Information Sharing & Disclosure
We Do Not Sell Your Data
We never sell, rent, or trade your personal information to third parties for their marketing purposes.
Limited Sharing
We may share your information only in these specific circumstances:
- Service Providers: Trusted partners who help us operate our business (hosting, analytics, email services)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In case of merger, acquisition, or sale of assets (with notice)
- Consent: When you explicitly agree to the sharing
Data Processing Agreements
All third-party service providers are bound by strict data processing agreements that require them to protect your information and use it only for specified purposes.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
Types of Cookies We Use
-
Essential Cookies:
Required for website functionality and security
-
Analytics Cookies:
Help us understand website usage and improve performance
-
Functional Cookies:
Remember your preferences and settings
-
Marketing Cookies:
Used for targeted advertising (with your consent)
Managing Cookies
You can control cookies through:
- • Browser settings and preferences
- • Our cookie consent banner
- • Third-party opt-out tools
- • Contacting us directly
Note: Disabling certain cookies may affect website functionality.
Your Rights and Choices
Data Protection Rights
Access & Portability
Request a copy of your personal data in a portable format
Correction
Update or correct any inaccurate personal information
Deletion
Request deletion of your personal data ("right to be forgotten")
Restriction
Limit how we process your personal information
Objection
Object to processing for direct marketing purposes
Withdrawal of Consent
Withdraw consent for processing at any time
Communication Preferences
You can control how we communicate with you:
- Unsubscribe from marketing emails
- Opt out of targeted advertising
- Choose notification preferences
- Set cookie preferences
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
Verification Required: For security reasons, we may need to verify your identity before processing certain requests.
Data Security & Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All data is encrypted in transit and at rest using industry-standard protocols
Access Controls
Strict access controls ensure only authorized personnel can access your data
Regular Backups
Automated backups ensure data recovery and business continuity
Monitoring
24/7 security monitoring detects and prevents unauthorized access
Security Certifications
We maintain industry-standard security certifications and undergo regular security audits.
Incident Response
In the unlikely event of a security breach, we have protocols in place to notify affected users and authorities as required by law.
Questions About Your Privacy?
We're here to help. Contact us with any questions about this privacy policy or our data practices.
Visit Our Office
Address:
BrandRoute Marketing Agency
Scout Bayoran St.
Quezon City, Metro Manila
Philippines
Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Policy Updates
How We Notify You
When we make significant changes to this privacy policy, we will notify you through:
- Email notification to registered users
- Prominent notice on our website
- Updated "Last Modified" date at the top
Your Consent
By continuing to use our services after policy updates, you consent to the revised privacy policy. If you disagree with changes, you may discontinue use of our services.
Last updated: December 2024 | Cookie Policy | Terms of Service